Last updated: 2nd August 2026

1. Who we are

This website is operated by Proelio HR Ltd ("we", "us", "our"), a Reward Consultancy and Career Coaching business.

Contact: katy@proeliohr.com

Website: www.ProelioHR.com

2. What information we collect

We may collect and process the following information about you:

●        Contact details you provide when signing up to our email list, downloading a free resource (such as "10 Mistakes New Managers Make"), purchasing a product or programme, or contacting us directly, e.g. name, email address.

●        Payment information when you purchase a programme or product (processed securely by our payment provider Stripe; we do not store full card details).

●        Communications you send us, including emails, form submissions, or messages via social media.

●        Technical data such as IP address, browser type, and how you use our website, collected via cookies and analytics tools.

●        Marketing engagement data, such as which emails you open or links you click, if you're on our mailing list.

●        Advertising data collected via Meta (Facebook/Instagram) pixel or similar tools if you interact with our ads, in line with Meta's own privacy practices.

3. How we use your information

We use your information to:

●        Provide the products, programmes, and services you've purchased or signed up for (e.g. The Confident New Manager, Delegation Planner)

●        Send you the resources you've requested (e.g. lead magnets)

●        Send marketing emails, where you've given consent or it's in our legitimate interest to do so, you can unsubscribe at any time

●        Process payments and manage bookings

●        Improve our website and services

●        Comply with legal obligations (e.g. accounting records)

4. Legal basis for processing

We rely on the following legal bases under UK GDPR:

●        Consent for marketing emails and non-essential cookies

●        Contract to deliver a purchased product or service

●        Legitimate interests to run and improve our business, provided this doesn't override your rights

5. Sharing your information

We do not sell your personal data. We may share it with:

●        Trusted third-party service providers who help us run our business (e.g. email marketing platform- Systeme.io, payment processor - Stripe, hosting provider – Sysyeme.io)

●        Meta/Facebook, where you interact with our advertising

●        Authorities, where required by law

All third parties are required to keep your data secure and use it only for the purposes we specify.

6. Cookies

Our website may use cookies to improve your experience and understand how visitors use the site. You can control cookies through your browser settings.

7. How long we keep your data

We keep your personal data only as long as necessary for the purposes it was collected, or as required by law (e.g. financial records are typically kept for 6 years).

8. Your rights

Under UK GDPR, you have the right to:

●        Access the personal data we hold about you

●        Request correction of inaccurate data

●        Request deletion of your data

●        Object to or restrict certain processing

●        Withdraw consent at any time (e.g. unsubscribe from emails)

●        Complain to the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at katy@proeliohr.com.

9. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

11. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact:

Katy Downes

Proelio HR Ltd

katy@proeliohr.com

www.ProelioHR.com